I was on a rant the other day with a friend, some what of a continuation of my post on my adventures in boredom. During the conversation with my girlfriend, I decided that I would enter politics if only to enact a law, aptly named Darwin’s Law, which would allow for the banishment and possible death of those that commit crimes against common sense and basic intelligence.
As stated in that post, I frequently deal with moronic individuals but today is definitely an instance that might win this weeks Darwin Award:
I had several lines ringing and I answered each one ” (insert company name here), hold please.”
The caller in question was then put on hold and subjected to the lovely company propaganda we have all our callers on hold listen to. After finishing up the first call, I took the caller off hold.
Me: “Thanks so much for holding. How may I help you?”
Caller: “I’m calling to activate my new phone.”
Now, some of you may find this an odd call considering that I work in real estate but when agents get new phones, numbers, or cellular providers we need to update our system so that we can send their messages to their device.
Me: “Are you one of our agents?”
Caller: “No, I just got a new phone from Bell and I think I need to activate it.”
Me: “Sir, you’ve called (insert company name here).”
Caller: “Do you activate phones?”
Me: “No sir. This is a real estate company.”
Caller: “So you don’t activate phones?”
Me: “No sir. We deal with real estate.”
Caller: *click*
Now, many people during the first few seconds of calling would have hung up after hearing a company name that included “realty” and especially after listening to the propaganda that is our hold feature. And I’m even more sure that after hearing I had no idea what he was talking about, he may have clued into the fact that he dialed the wrong number. But to ask me after I tell him the company name again followed by saying that it’s a real estate company, I’m not quite sure what he was thinking.
Darwin, where are you when I need you most? I thought you were supposed to take these people out before they hit puberty and were able to spawn?
The Not So Romantic Life of This Backpacker 